Refund policy

We strive to ensure your complete satisfaction with every purchase made through our platform. However, we understand that there may be occasions where you may need to return a product or seek a refund. Please review our policy below:

1. Returns

  • We DO NOT ACCEPT RETURNS FOR SIZE EXCHANGES. 
  • We accept returns within 7 days from the date of delivery.
  • To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • To initiate a return, please contact our customer service team at
    nerdgearofficial@gmail.com. Kindly provide your order number and reason for the return.
  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If your return is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within10 days.

2. Refunds

  • Refunds are issued for the purchase price of the item(s) returned, excluding any shipping or COD charges incurred.
  • If the refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 10 days.
  • Late or missing refunds: If you haven’t received a refund yet, please first check your bank account. Then contact your credit card company or bank, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at nerdgearofficial@gmail.com.

3. Exchanges (if applicable)

  • We only replace items if they are defective or damaged upon receipt. If you need to exchange it for the same item, please contact us at nerdgearofficial@gmail.com.

4. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us immediately at nerdgearofficial@gmail.com to arrange for a replacement or refund.

5. Cancellations

  • Once an order has been placed it can be cancelled by directly emailing to us for the same on nerdgearhelp@gmail.com.

6. Exceptions

  • Any exceptions to this policy will be at our discretion and will be communicated to you clearly.

By making a purchase through our platform, you agree to adhere to the terms of this Return and Refund Policy.

Please contact us at nerdgearofficial@gmail.com if you have any questions or concerns regarding our return and refund policy. We are here to assist you and ensure your shopping experience is hassle-free.